PRIVACY POLICY
Effective Date: July 10th, 2025
Welcome to Soup Witch! We care deeply about your trust, your privacy, and your soup preferences. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, purchase soup, or join our mailing list. We’re based in Colorado and follow all applicable privacy laws, including the Colorado Privacy Act (CPA).
1. What Information We Collect
We only collect the information we need to serve you better. This may include:
- Personal Information: Name, email address, phone number, delivery address, and billing info.
- Order Information: Soup preferences, purchase history, and delivery instructions.
- Website Usage Info: IP address, browser type, and how you interact with our site (via cookies or analytics tools).
- Optional Data: If you fill out a form, respond to a survey, or send us a love note, we may keep that too.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you about your soups, subscriptions, and seasonal menus
- Send cozy emails (you can opt out anytime!)
- Improve our website, services, and recipes
- Comply with legal obligations
We will never sell your data, period.
3. How We Share Your Information
We keep your information safe and only share it when necessary to run our business. This may include:
- Service Providers: We use third-party services (like payment processors, delivery platforms, or email tools) who help us fulfill orders and communicate with you. They only access data to do their jobs.
- Legal Requirements: We may share info if required to comply with legal obligations or protect our rights.
4. Your Rights Under the Colorado Privacy Act (CPA)
As a Colorado resident, you have the right to:
- Access the personal data we have about you
- Correct inaccurate information
- Delete your personal data
- Opt out of targeted advertising or profiling
- Data portability (ask for your info in a portable format)
To make a request, just email us at hi@soupwitchco.com and we’ll respond within 3 days.
5. How We Protect Your Data
We use reasonable security practices to protect your personal information, including encryption, secure payment processors, and password-protected systems. That said, no system is 100% foolproof, so we encourage you to protect your passwords and personal devices too.
6. Cookies & Tracking
We may use cookies or similar tracking technologies to:
- Remember your preferences
- Analyze how you use our site
- Improve your browsing experience
- You can modify your cookie settings in your browser at any time.
7. Children’s Privacy
Our soups are for everyone, but our site isn’t intended for children under 13. We don’t knowingly collect personal information from children. If we learn that we have, we’ll delete it immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. If we do, we’ll post the new version here and update the date at the top. We’ll always be transparent and respectful with your information.
9. Contact Us
Got questions? Need to access or delete your info? Reach out anytime:
Soup Witch, Wheat Ridge, CO
Thanks for being part of the Soup Witch circle. Your trust means the world to us—and so does your appetite.
